FAQs

Our artists literally get ideas from all parts of our daily lives. From postings on Facebook and Twitter; the daily newspaper; the nightly news; to Jon Stewart; Stephen Colbert; and political blogs and news sites; we are inspired by everything. And the more absurd and ignorant people act, the more likely we are to mock them with one of our designs!

Just send an email to CustomerService@TeesWithTude.com with as much detail as possible about your idea. If we decide to use your idea, we'll send you a free t-shirt with your design on it!

Most of our designs are printed using an amazing printing technology called Direct-To-Garment (DTG) that incorporates an inkjet application system specially designed to be used with apparel. The inkjet system applies special inks that lay down a very crisp image on the garment. The garment is then placed in the same type of oven used to dry silk-screened apparel. Some of our more popular designs are printed using conventional silk-screen technology. During the order process you will able to see which printing process is used for each design.

We have been using DTG printing technology for over five years on our YourNameUniversity.com web site and have been extremely happy with the results and so have our customers.

All of our products have size charts for them on our web site. All measurements shown were provided by the individual manufacturer. The size chart for each product is accessible during the order process and from our Products page.

Just send an email to CustomerService (at) TeesWithTude (dot) com with as much detail as possible about the product you are looking for. We will look into the possibility of adding it to our site and get back with you as soon as possible.

Unfortunately, due to minimal demand for X-Tall sizes, manufacturers offer the sizes in limited colors. We constantly monitor the new offerings from our suppliers, and will add new colors as they become available.

We accept American Express, Discover, MasterCard, and VISA. Our charges will appear on your credit card statement as "DEMANDING PRODUCTS, INC." In order to keep our order processing and product prices as low as possible, we do NOT accept checks or money orders.

All orders shipped to the State of Georgia are charged appropriate sales tax. The tax rate charged depends on what county your order is shipped to.

All of our orders are shipped via United States Postal Service Priority Mail or UPS Ground from our printing facility outside of Atlanta, GA. Orders weighing 6 pounds and under are shipped via USPS Priority Mail and orders weighing over 6 pounds are shipped via UPS Ground.

Our shipping charges are calculated using the same process and rates the US Post Office and UPS do:

USPS Priority Mail shipping is based on the weight of your order and the distance (postal zone) it is being shipped.

UPS Ground shipping is based on the weight of your order and the distance it is being shipped, plus any surcharges that UPS may apply: Residential Surcharge, Rural Delivery Surcharge, and the variable UPS Fuel Surcharge..

We also add a small handling charge to each order to help cover our shipment preparation costs.

Unfortunately, we are unable to change an order after it has been processed in our system as far as adding or deleting items ordered. We will do our best to change the size or color of an item if you contact us within 24 hours of placing your order, but the ability to do so will depend on where in the production process your order is at the time of your change request.

Upon completion of your order, it is immediately transmitted to our printing facility outside Atlanta. The orders are printed, inspected, packaged, and then shipped out via USPS Priority Mail or UPS Ground. Depending on the product(s) and designs you order, it can take up to 1 week for us to ship your order.

Once your order has been shipped, it can take 1-3 days (Priority Mail) or 1- 6 days (UPS Ground) for you to receive your order depending on where you live in the United States. When your order's shipping information has been transmitted to the USPS or UPS, you will receive an email from us informing you that your order has been prepared for shipment and including a link to track the package via the USPS or UPS web sites.

PLEASE NOTE: If you need to receive an order sooner than our standard timeframe, please email us with the following information: Products to be ordered (hat, t-shirt, etc.), quantity, and the date your order is needed by. We will have our printing facility determine if it is possible to complete and ship your order in time.

To see how long it will take for USPS Priority Mail to deliver your package, please refer to the USPS web site. To see how long it will take for UPS to deliver your package, please refer to the UPS provided map on our shipping information page.

If you want to ship merchandise to multiple addresses you will have to place a separate order for each shipping address.

When your order's shipping information has been transmitted to UPS or the United States Postal Service, you will receive an email from us informing you that your order has been prepared for shipment and including a link to track the package via the UPS or USPS website.

To see how long it will take for USPS Priority Mail to deliver your package, please refer to the USPS web site. To see how long it will take for UPS to deliver your package, please refer to the UPS provided map on our shipping information page.

Due to the fact that our products are printed "on-demand", all sales are final. We do NOT provide refunds, credits or exchanges for any non-defective items. We will be happy to replace any defective or incorrectly shipped items at our expense.

Please contact us within 14 days of receipt of the item. Send an email to CustomerService@TeesWithTude.com with as much detail as possible about the problem you are experiencing with your order and we will get back to you as soon as possible with instructions on how to return your defective or incorrectly shipped merchandise. Once we receive your merchandise, we will reship your replacement merchandise.